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How mexbox Handles Your Personal Information

When you open an account with mexbox, you share personal and payment details with us — and this policy explains exactly what we collect, why we collect it, and what you can do about it.

Account data handled securelyPayPal, Venmo, Play+ transactions coveredYour rights are clear and actionableContact us to request changesUS-based account focus

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HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across every page and connection on mexbox, which means your login credentials and payment details travel securely. Our cookie policy covers analytics cookies that help us understand how the lobby is used, and functional cookies that keep your session active between pages. You can adjust cookie preferences through the consent banner when you first visit. We retain account data for as long as your account is active and for any period required by applicable law in your state — after that, we delete or anonymize it.

SSL Encryption

Every page on mexbox uses SSL encryption. Your login, PayPal deposits, and Venmo withdrawals are all transmitted over secure, encrypted connections at every step.

Cookie Controls

We use analytics and functional cookies. You can review and change your cookie preferences at any time through the consent banner or your browser settings — no account login needed.

Data Retention

We keep your account data while your account is open and for any period required by state law. Once that window closes, your records are deleted or anonymized per our retention schedule.

Third-Party Sharing

We do not sell your data. Payment processors like PayPal and Play+ receive only the transaction data they need to clear your payment — nothing more, nothing less.

What Information We Gather and Why

mexbox Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you register, we collect your name, email address, date of birth, and the payment credentials you link to your wallet — whether that's PayPal, Venmo, or a Play+ prepaid card. We use this information to verify your identity, process deposits and withdrawals, and keep your

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account secure. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual activity on your account. This is standard practice for any platform handling real-money transactions in eligible US states. We do not sell your personal information
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to third parties for marketing purposes. When you make a payment through PayPal, Venmo, or Play+, those providers process the transaction under their own privacy terms, but we only retain the reference data we need to reconcile your account balance. You can review everything tied to
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your account by logging in and visiting your account settings, or by contacting support directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, our support team can walk you through the process. We handle privacy requests through live chat and email — no phone maze, just a direct line to the people who can actually pull your records and act on your request. Response times vary, but privacy requests are treated as priority account matters.

Live Chat Start a live chat session from inside your account dashboard to request a data summary, correction, or deletion — the fastest path to a real response.

Email Support Send a written privacy request to our support email for a documented trail. Include your registered email address so we can locate your account records quickly.

Account Settings Some data preferences — marketing emails, cookie consent, and linked payment methods like PayPal or Venmo — can be managed directly in your account settings without contacting support.

Common Questions About Your Privacy at mexbox

Here are the questions we hear most often about how we handle personal data. If your question isn't covered here, live chat gets you to someone who can look at your specific account situation directly.

We collect your name, email, date of birth, and the payment details you add — PayPal, Venmo, or Play+. We also log device and session data to keep your account secure.

Yes. Contact support via live chat or email with your registered email address and we'll pull together a summary of the data tied to your account and send it to you.

Some details — like your email or linked payment method — can be updated in account settings. For identity documents or date of birth corrections, contact support directly so we can verify the change.

We share only what's necessary with payment processors like PayPal and Play+ to clear your transactions. We do not sell your personal data to advertisers or unrelated third parties.

We retain records for as long as required by applicable state law. After that mandatory period, your personal data is deleted or anonymized according to our internal retention schedule.

You can unsubscribe from marketing emails directly in your account settings under communication preferences, or click the unsubscribe link at the bottom of any email we send you.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How mexbox Handles Your Personal Information

Data Handling, Cookies, and Account Security

Reach Us About Your Privacy Rights

Common Questions About Your Privacy at mexbox

01 What personal data does mexbox collect when I open an account?

02 Can I request a copy of all the data mexbox holds on me?

03 How do I get incorrect personal information corrected on my account?

04 Does mexbox share my information with third parties?

05 How long does mexbox keep my account data after I close my account?

06 How do I opt out of marketing emails from mexbox?

Privacy Policy

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